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Context Help

If you feel lost inside our Control Panel, the first thing you should do is click the Help button, which is present on each page. A context menu will appear. It contains in-depth info about all the actions that you can perform on the page in question. Each pop-up menu shows up on the very same page so that you can quickly return to your work.

Video Tutorials

We have an extensive library of how-to videos explaining how to work with our web hosting Control Panel. They're intended for those of you who want to see how things are getting done rather than just reading articles. In this way, everyone can quickly become familiar with our hosting Control Panel by merely watching our step-by-step educational video clips.

F.A.Q.

If you can't discover the solution you are looking for, take a gaze at our comprehensive Frequently Asked Questions database, which contains questions asked by actual clients and provides real solutions. We regulary update our FAQ database with new articles in an attempt to embrace all the new additions and innovations related to our platform.

Ticketing System

If you still can't discover the solution you are looking for in the FAQ database either, you can get in touch with our fantastic team of tech support engineers available 24x7x365 and ready to assist you with any issue. Each support ticket you send will be answered within sixty minutes (the average support ticket response time being approximately twenty minutes), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 271340

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com