A 99.9% Server Uptime
We’ve built our cloud hosting platform using stable hardware components and strongly tweaked software. Our admins have installed a modified version of SELinux on all our physical servers to guarantee maximum security and stability. We have set up several anti–DoS mechanisms along with highly effective firewall programs to make sure our internal network is impenetrable and secure.
Our Linux cloud hosting packages come with a 99.9% server uptime guarantee. And no matter which datacenter you opt for, the guarantee stays the same.
A 99.9% Network Uptime
Apart from our cloud hosting platform, we’ve also built our own internal network in each one of our datacenters. Everything is based on top–of–the–line hardware components fabricated by Juniper. And on each and every router, we have put a firewall with an elaborate algorithm to help sift out all questionable requests.
Thus, in each of our data centers – in our data center in USA, in our data center in United Kingdom, in our data center in Finland, in our data center in East Europe and in our data center in Australia, you will take advantage of a 99.9% network uptime guarantee. And this guarantee is valid with all hosting plans in each datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, if it’s your money at stake, you can’t feel really secure. Because of this, with each of our cloud hosting packages we offer a 30–day money–back guarantee. In the event that you don’t feel happy with our service or in case you have to get a bit more powerful hosting solution, such as a Linux VPS or even a Linux dedicated hosting – you will get your money back in full, without any concealed costs or refund taxes.
24/7 Technical Support
We’ve meticulously selected each single member of our 24x7 support staff to ensure that we can offer the best possible support that you can get. Each of our tech support engineers has lots of years of experience working with hosting accounts behind his back, therefore they know very well what they are doing. Plus, they’re available to you 24/7/365 – you will be able to get in touch with them whenever you want and they will reply as fast as possible.
Their average support ticket response time is under twenty minutes, while with other web hosting firms you need to wait for days. Besides, we offer you a 1–hour response time guarantee. Irrespective of what happens, your queries will be responded to in under one hour.