Customer Support Channels
A 1–hour Response Guarantee
Providing top notch support on–time is our main priority, so that we support each Linux cloud hosting plan with a 1–hour ticket resolution guarantee. After you send a ticket or send us an email, our customer customer assistance crew will try all they possible can to offer the most satisfactory answer to your situation and to offer you help and advice in a timely fashion.
A Top–quality Support Service
Our help and support service is delivered by a team of licensed employees who will be ready to react to your request without delay. You are able to contact the tech support team staff by starting a help and support ticket from your Online Control Panel or by submitting us an email. On working days, you may as well call us on the telephone or make use of the live chat option.
An Intuitive Help Section
The Control Panel gives you a huge practical knowledge base which is integrated into all parts. In each area, you’ll find a Help press button that will load for you a list of step–by–step courses on how to utilize a particular option or conduct a particular action. Additionally, we have made training video lessons so its possible to get a better idea of the Control Panel’s interface.