1 hour ticket response
Prompt assistance is our most important duty and that’s why we’ve got a team of competent customer support engineers who are prepared to offer a rapid answer to any question that you could possibly have. Just send your trouble ticket from your Online Control Panel and we will get back to you within 60 minutes in the worst case scenario. Actually, we strive hard and aim for a 20–minute customer support ticket response time.
A Top–Notch Technical Support Service
We have a team of web hosting support experts who will be happy to answer all your requests whenever you are in need of help. Most of our support team members have lots of years of experience in the Linux cloud hosting business, which suggests that you can constantly rely on fast and elaborate answers to your requests.
A User–Friendly Help Center Section
To help you find a quick suggestion on how you can use a certain service, we have implemented a very intuitive Help section in our Online Control Panel. You can search through a big selection of web hosting account management articles and website administration articles, have a gaze at the F.A.Q. library or check our step–by–step video tutorials.